Refund Policy

Updated August 30, 2026

Defective goods and non-defective goods may be returned, and exchanges are available. Begin the request no later than 30 days from the delivery date.

Condition and reasons

A non-defective return for preference, an ordering mistake, or a changed decision is limited to new and unused merchandise kept in original condition with packaging, labels, and all included accessories. We also handle breakage, faults, incorrect goods, absent contents, or a substantial mismatch with the listing.

Authorization and return by mail

Start by sending the order reference, the email used to pay, and details of the request. Images or video of the goods and packaging may be required for damaged, faulty, incorrect, or incomplete deliveries. Authorization is required before a parcel is mailed. The package contains a free return label, and there is no restocking charge.

Replacement availability follows live stock. Once a refund is approved, it is sent toward the original payment route within 10 days, after which the financial institution controls posting.

Email: leobigdik20@gmail.com

Mailing address: 339 Randolph Ave SE, Huntsville, AL, 35801, United States

Phone: (938) 210-4877